Do not miss the leaders of OpenAI, Chevron, Nvidia, Kaiser Permanente and Capital One solely at VentureBeat Remodel 2024. Get important details about GenAI and develop your community at this unique three-day occasion. Be taught extra
Automotive firm SoundHound has acquired meals ordering platform Allset, which is positioning itself as an entire ecosystem for ordering meals via vehicles, TVs and good units.
Allset staff, together with founders Stas Mativienka and Anna Polishchuk, will be a part of the corporate, the corporate stated in a press release. Allset’s restaurant partnerships will even transfer to SoundHound and achieve entry to the corporate’s AI voice merchandise.
The acquisition comes as different fast-food manufacturers reimagine how they use AI for purchasers. McDonald’s has introduced it has suspended a mission with IBM that makes use of synthetic intelligence to routinely take orders offline after a collection of order failures documented on social media. The experiment started in 2021.
SoundHound offers voice recognition and generative synthetic intelligence fashions for voice assistants for eating places, automobile programs and good dwelling units. Final yr, the corporate partnered with fast-food chain White Citadel to experiment with utilizing AI voices to course of drive-thru orders. Different shoppers embody automobile firms Stellantis, Hyundai, Kia and Honda. It is also partnered with AI search platform Perplexity to energy the SoundHound AI assistant. Based in 2015, Allset offers an alternative choice to supply apps.
Countdown to VB Remodel 2024
Be a part of enterprise leaders in San Francisco July 11th of September at our premier AI occasion. Join with friends, discover the alternatives and challenges of Generative AI, and discover ways to combine AI functions into your business. Register now
Voice order extension
SoundHound stated bringing on Allset offers it extra years of expertise within the meals area and brings extra know-how that enables customers to order meals and different merchandise utilizing pure language.
“Collectively, we plan to offer dynamic and handy methods for folks to order meals and full a spread of different transactions simply by talking naturally,” stated Keyvan Mahajer, co-founder and CEO of SoundHound, in a press release.
For the previous few years, eating places and quick meals chains have been experimenting with generative synthetic intelligence to take buyer orders and enhance customer support. Wendy’s is partnering with Google on its FreshAI platform, which makes use of synthetic intelligence and pure language to know prospects’ orders whereas driving. Earlier than suspending its AI-powered order-taking mission, McDonald’s executives stated ultimately yr’s VentureBeat Remodel that they had been utilizing AI to make predictions and analyze information.
Source link